If your company is in a marketing rut lately, why not learn to use Facebook to your advantage? Simply create your business profile and start spreading the word about how you can help customers with a great product or fantastic service. The following article will show you how it’s done!
Try using custom tabs on your Facebook page. When you first create your business Facebook page, you’ll have general tabs like the Wall and Info tabs. Try extending your capabilities by creating your own custom tabs. Some businesses have tabs that contain links to various kinds of content like products, newsletters, and ongoing contests.
If you have a follower complaining on your Facebook page, try your best to resolve the issue publicly. This will let others know that you are a reputable business and will handle all of your obligations. If you cannot resolve a dispute with a customer publicly, try handling it in private.
Never rely on anyone else’s advice as to when the best time for updating your page is. While a non-profit may find people are more charitable on the weekend, that doesn’t mean your customers aren’t actually checking out your page at work. Do your own research to figure out when you should be posting.
There is nothing wrong with posting links to content on your website from Facebook. People think that Facebook fans want to stay on Facebook all day – this is a myth. In fact, they’re quite happy to visit your site as long as you offer them something of interest, so give it a try.
Ask questions on your Facebook page. In order to learn more about your audience and what they like and don’t like, ask questions to get them talking. Encourage them to answer, and you can even be part of the conversation, too. The more you can get your fans to talk, the better.
When using Facebook for marketing purposes, always maintain a high degree of professionalism. No matter how much you’d like to respond with an emotional viewpoint to customers, it’s always best to keep your personal opinion out of it. Act the same way you would if the customer were right there in your office.
Create a posting system for your day. Consistent posting is probably the biggest thing that you can do for your Facebook marketing, but if you don’t have a plan, it’s easy to forget to do it! Add this posting to your daily to do list, and never go a day without doing it.
Don’t forget that Facebook has paid advertising. This is in fact where the website really makes its money. While its true that many Facebook users may not even see the content due to ad-blocking software, you can’t ignore the potential power in being able to create customized demographic lists to target with your content.
Don’t overdo your Facebook updates. This lets you send messages straight to all your followers. Only use it when it’s crucial to do so. However, using it all the time will get old to your followers.
Use a lot of bold colors on your facebook marketing page. The key is to grab the attention of anyone that happens upon your page without being so bold that you put them off. It is best to stay away from hot colors, however, as that can be very difficult to view on a computer.
Be strategic about when you post. Every target audience is different in terms of the time they have to surf social media sites during the day. If you are posting at 9am, but your audience tends to surf at night, then you are missing out on golden opportunities to build communication and community with these people. Post when your audience tends to be around.
Remember that quality is more important than quantity when it comes to Facebook marketing. Your audience will be more satisfied with less posts if they are treated to useful information. Posting all day every day is useless if the information you are posting is not worth anything to your readers.
Be more active on your Facebook marketing page on Fridays! The company has a happiness indicator that consistently shows people are in better moods as the weekend approaches and more apt to interact with you. Announce a sale or contest and ask them to tell their “friends” about it: you’ll see bigger results than on any other day of the week.
Do not expect the ad report to reflect activity instantly. You will have to wait roughly 48 hours to see the results. There are times that it could take up to a week to gather this intel. You can break your reports down into monthly, weekly or even daily reports to learn as much about how your ad is doing as possible.
There is absolutely no point in buying fake fans. Imagine having 10,000 fans, of which you bought the bulk of, and then paying to promote a post. You’ll be paying money to show ads to people who have no interest in your company! Don’t waste your money, get fans organically.
Don’t post just to post on Facebook. That’s a sure-fire way to lose fans. If you are posting randomly with very little substance too many times every day, then many people will look at your brand as simply spamming their Facebook feed. Yes, you want to post as often as possible, but make sure the posts are quality.
Nearly every business could use a marketing boost these days, and with virtually zero over-head, Facebook is the go-to medium. Hopefully this article puts you in the position to begin mastering the ways of “friending” and accumulating a wide audience of customers. The more effort you put into your Facebook campaign, the greater the rewards for your company will be.
