Did you know that socializing with your audience can help you grow your business? As technology improves, the way that we communicate is continually changing. More and more people are using social media sites, especially Facebook, to communicate not only with friends and family, but with other people in their lives. You can take advantage of this and use this site to market your business.
If you use Facebook Offers you will be able to promote whatever contest or freebie you’re giving to people through your website. All that you must do is give them the offer and then set up a Promo Post on the wall of your Facebook page. You can promote it outside your fan base if you feel it is a great offer.
If you want to only target current customers, use “custom audiences”. This can increase your conversion rate while lowering your campaign costs as more of your audience morphs from being leads to becoming customers.
If you want to use Promoted Posts, do so only with your current fan base. When a non-fan sees “Promoted”, they think it’s a “Sponsored Ad” and tend not to click on it. Your current fans won’t think that way as they already know who you are and what you do, and obviously like it.
Post regularly on your Facebook page. Don’t just create your business page, make several posts the first day, and then stop posting for several months. Not keeping your page updated frequently shows your audience that you don’t care that much. If you need this Facebook page for your business, then stick to some kind of posting schedule.
Offer an exclusive coupon, sample or great deal for those who “like” your page. A page with many likes will get more attention. Think about offering something that’s exclusive and free to those that like your page. You could give away a free sample or even a chance in a sweepstakes. If you offer something they want, they will likely click the button.
Respond to comments or questions as soon as possible. With technology today, people like speed. The quicker you can be about responding to the questions and comments that your audience has, the better. This will show them that you really do care about them as customers and value them.
Be creative in your Facebook posting. People hang out on Facebook because it’s fun and often very creative. If your posts tend to be pretty boring and announcement oriented, then your missing what makes Facebook so great! It’ll be tough to gather fans with this type of posting. Instead, get your creative juices flowing and come up with quality posts.
Create engaging, varied content. Make sure that your information is relevant, but also creative. You should engage your customer base in many different ways. You may be able to get them interested by sharing pictures or asking them a question about what they’ve just read.
Do not hesitate to moderate the negative comments you receive on your Facebook page. Some customers will probably post complaints on your Facebook page. Try satisfying them by offering a free product or a refund but do not start an argument. You could develop a negative image for your brand if your customers see negative comments on your page.
Use videos whenever possible, especially if you have a new product to showcase. While a picture is great (and it is certainly better than nothing), a video is much more exciting and can give your followers more information than a picture and text alone can. Adding a video to your post is quite easy with Facebook’s current format as well, so there really is no reason not to give it a try.
Make sure that the attitude you are giving your fans reflect the business you are representing. For example, you should not be serious all of the time while trying to sell costumes. Figure out what image you would like you brand to portray, and make sure everything you post resonates this.
Think about joining groups on Facebook that are related to the field that you work in. The more of a presence that you make on facebook, the more people you will end up reaching. As you know, the more people that you reach, the higher your earning potential will be.
Know the reason that you are participating in Facebook marketing. Your reasons will make a difference in the type of content you share. You might be using it to promote sales, advertise your business or meet other professionals in your area. Find the type of post that will help you reach your goals.
Pay attention to what is going on with your page. If someone “likes” your page, send them a thank you message. If people comment on things on your page, respond. Little messages from you will make a big impact on the way things work out for you. It can be time consuming, but well worth it.
Hire an individual to keep your Facebook page up to date. Posting daily statuses about updates, specials, or new product can remind patrons why they love your business. You can share your posts so you get more exposure.
Facebook is a great site. You can talk with friends, family members, and even your customers. Take advantage of the opportunity to communicate with the world around you and use this site to grow your business and share what you have to offer. Use the tips here and watch your business grow.
